30 Day Money Back Guarantee
GUARANTEED TO WORK OR YOUR MONEY BACK
You can feel confident that your purchase from Trophy Skin is risk free. We are committed to 100% Customer Satisfaction.
All devices purchased from TrophySkin.com are covered under Our 30 Day Guarantee. If for any reason you are not satisfied with your home beauty device, we'll send you a full refund (less shipping & handling fees). Simply contact us directly at firstname.lastname@example.org or via contact form https://trophyskin.com/pages/contact to obtain your Return Authorization and complete return instructions within 30 days from your purchase date. Failure to follow all instructions will delay your refund or credit.
The following terms apply:
- If purchased from another retailer or website, please contact them directly for information on their return policy.
- Please retain your proof of purchase (receipt, email confirmation) as it is required for all refunds and returns.
- The device is in like-new/gently-used condition
- You have followed the treatment instructions provided in the user manual.
- Device must be carefully packaged and shipped back, at your cost, using the shipping method of your choice, as long as a tracking number is provided.
- Refund will be issued once returned item is received at our office (less original S&H costs).
- All included accessories, including goggles, filters, and other items, must be sent back along with beauty device and must be in gently-used, undamaged condition.
- Device must be in original packaging with all cords and hoses wrapped to prevent kinking, and packages sealed to prevent spilling.
Trophy Skin recommends that you:
- use a carrier that offers shipment tracking for all returns and either insure your package for safe return to Trophy Skin or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit.
- If you choose not to (1) use a carrier that offers tracking and (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping. Please note that the United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before the USPS will initiate a trace.
Returns for refunds are processed promptly (within 5 business days of return receipt). Refunds are applied to original method of payment.